REFUND/ACCOUNT CREDIT POLICY: When you register for one of our programs we depend on your participation to make it successful. A full refund/account credit will be made only if: programs are canceled (and no make-up class is offered), or if you have an unforeseen medical problem confirmed by a doctor’s note. Program withdrawals must be made at least 14 days prior to the program start date to receive a refund (minus $15 Administration Fee) or an account credit for the full program amount. Withdrawals occurring less than 14 days prior to the program start date will not receive a refund or account credit.

REFUND/CREDIT POLICY

REFUND

ACCOUNT CREDIT

Department Cancels Program (no make-up class offered)

Full Amount

Full Amount

Medical problem confirmed by a doctor’s note provided within 14 days of absence

Full Amount / Prorated

Full Amount / Prorated

Withdraw 14 days prior to program start date

Full Amount Minus $15 Fee

Full Amount

Withdraw less than 14 days prior to program start date

No Refund

No Credit